Kathleen Sullivan Garman

An operations consultant with over 15 years of experience in the e-commerce industry, specializing in supply chain, logistics, and order flow. Worked with many fast-growing companies that offer sustainable and stylish products for home and lifestyle, to optimize their e-commerce operations and implement tech stack, SOPs, project management, WMS, and S&OP. A member of RevOps Co-op, a community of operations professionals who share best practices and insights on how to improve e-commerce performance and efficiency.

Kathleen has consulted for various e-commerce merchants, such as Mountain Ocean, Beedlebug, Joydays, Desert Dust, Sterra, TheBeast, CarryHitch, Anna New York, ForeverGreen Indoors, FinalStraw, Wolf Project, Tea Drops, and others, helping them set up processes to fulfill successful crowdfunding campaigns, manage 3PL RFPs, coordinate customs for inbound product and Section 321, and integrate Shopify backend processes.

Assisted ForeverGreen Indoors with supply chain and logistics operations, and utility grant applications for energy-efficient lighting. A NXT Level certified by the utilities for work in rebates and incentives, and have worked with the Department of Energy on a report about the energy savings potential of LED in horticultural applications.

Kathleen mission is to help e-commerce businesses grow and thrive by creating operational excellence and customer satisfaction. She enjoy solving complex challenges, learning new technologies, and collaborating with diverse teams and partners.

Kathleen is the founder of Mended Hearts of Spokane a cardiac non-profit.